Katherine R. Loux
8315 S. 47th Lane
Laveen, Arizona
850339

(623) 537-7724 Home
(623) 606-6396 Cellular
kate@loux.org

kate.loux@gmail.com

 

Qualifications:

o More than 10 years experience with midrange and high-end UNIX systems.
o Sun Certified and trained on almost all Sun hardware.
o Experience with Solaris 2.5.1 to 9, Linux, MacOS, Microsoft OS's from DOS to XP.
o Management experience in large scale high-availability processing environments
o Systems administration experience in large scale environments
o Excellent communication and customer relations skills

 

Work Experience:

11/20/2006 – Present  Senior UNIX Systems Administrator

Contract employee to Scottsdale Insurance Company (A Division of Nationwide Insurance.)  On the S.I.C. account I assist in the deployment of a new web portal for independent agent offices to manage customer and account information worldwide.  This is a virtual server environment featuring RHEL 3.6 and 4.0 Virtual Machines on top of VMWare ESX, with a clustered Sun/Solaris & Oracle database backend.

 

o Extensive administration of RedHat Linux (RHAS 3.6 & 4.0)

o Deployment/Maintenance of new Virtual Machines in ESX 2.5 environment.

o Primary architect of the Sun servers (v440/Sol 8/9) with VCS/VxVM & EMC SAN

o Patch management for both RedHat and Solaris servers.

o Writing & maintenance of project documentation and server configuration/installation.

o Database instance creation and VCS Oracle Agent installation/configuration.

o Interact with vendors for hardware upgrades, repairs, installs.

 

3/1/2005 – 11/15/2006 Senior UNIX Systems Administrator
Codesoft International Phoenix Arizona

Contract employee to IBM Global Services at American Express. Responsible for installation/build, security lock down and deployment of new servers to the production environment. Function as SME for designated applications, Solaris and Linux operating systems as well as general environment. Provide basic guidance for common components, processes, standards, and best practices.

 

o Strong knowledge of Solaris 8 & 9 Operating Environments.
o Extensive knowledge of Redhat Linux (RHAS2.1 & 3.0)
o Perform technical interviews of potential new hires and make recommendations.
o Installation and configuration of typical UNIX environment applications/utilities such as VCS, SVM, VXVM, VXFS, etc.
o Administration experience with a large volume of heterogeneous hardware.(Sun, IBM, Dell, etc)
o Primary SA for middleware installation and configuration.
o Experience with applications such as WebSphere, IHS, Apache, Candle and MQ.
o Responsible for writing and maintaining documentation for installation and configuration of operating systems and middleware.
o Extensive experience with coordinating numerous teams and activities to meet build deadlines.
o Primary SA responsible for high-end systems build and administration(10, 12, 15, 20, 25K servers)

oTraining of new employees and team transfers about process standards and duties.

9/1/1999 – 3/1/2005 System Support Engineer 3
Sun Microsystems Cincinnati, Ohio

UNIX specialist providing onsite and telephone support to mission critical Sun customers. My skills include OS software, hardware, software applications such as SVM,  VCS, VXFS/VXVM, and networking. I specialize in analyzing system faults, Solaris kernel internals and OS configuration issues, as well as troubleshooting networking issues and doing initial core dump analysis. Some specific duties of my position are:

o Installation and service/repair of any and all Sun Microsystems equipment
o Datacenter inspection/onsite technical account reviews
o Customer coaching and training
o Review server configurations to generate and/or implement changes/recommendations
o Assist in problem isolation and resolution
o Resolve/clarify documentation issues
o Interface between customers and internal hardware/software engineers and management
o Develop software/hardware installation plans with customers
o Assist in identifying and installing recommended patches and products

9/1/1998 – 9/1/1999 Datacenter Operations Manager
Fidelity Investments Covington, Kentucky

Operations manager for Fidelity Investments' Covington campus computer facility. My responsibilities included everything from systems administration tasks and coordinating maintenance windows, to facilities management including cooling systems maintenance, power planning, and floorplan management

o Management of internal customers and coordination of interaction between them.
o Scheduling outages/changes/service windows.
o Mission critical crisis management and problem resolution.
o Disaster/Recovery planning and testing.
o Liaison between application users and application developers.
o Backup/Restore using Legato and tape rotation management.
o Attend Sun training classes.
o Built UNIX training environment for computer operators.

11/1997 – 9/1/1998 UNIX Systems Engineer
Xerox Connect Cincinnati, Ohio

A contract employee of Xerox Connect working onsite at Fidelity Investments in Northern Kentucky. As part of the administration team, I helped build and maintain all aspects of the computing environment at Fidelity. We managed over 150 Sun servers ranging in size from desktops to E6000's. My duties included everything from physically assembling servers and installing the OS, to installing and supporting the in-house applications that ran on them. Some highlights include:

o SunOS 4.1.4 to 7.
o Interactive UNIX.
o Assemble/build-out Sun servers.
o Informix 5 & 7.
o Hardware evaluations and recommendations.
o In-house application support.
o Hardware and software troubleshooting.
o Attend Sun training classes.


10/1995 – 11/1997 Data Processing Supervisor
Paychex Incorporated Cincinnati, Ohio

Supervisor of six employees in the Computer Operations and Product Distribution departments for both Cincinnati and Dayton branches of this large payroll processing firm. Our local systems managed financial information for over 4700 businesses and more than 210,000 employees. In addition to systems administration duties, my other responsibilities included:

o Departmental budgeting and cost control.
o Interviewing, hiring, promotion, discipline, and termination of employees as necessary.
o Employee Scheduling.
o Training of new employees and coworkers on systems related changes and issues.
o Ordering, inspection, and installation of all vendor supplies.
o Coordinating all hardware service, maintenance, upgrades, and installations.
o Compilation of processing statistics and goals.
o Assisting end users with systems/software related problems.
o Hardware and software evaluation and recommendation.

08/1994 – 10/1995 Senior Lead Computer Operator
Paychex Incorporated Cincinnati, Ohio

Computer operator, promoted to Lead computer operator within nine months, and promoted to Senior Lead after one year of employment. This position was basically that of a junior systems administrator, key duties included:

o HP9000 887-g60 HP-UX 9.04 system
o System backup / restore
o Report processing from Informix SE
o Software installation / upgrades
o Ensuring data integrity by running comparison reports
o Alpha/Beta testing
o Database queries/report writing
o Shell scripting
o Hardware maintenance/minor repairs
o User account maintenance
o Batch Processing
o Ensure basic system security
o Problem investigation/resolution/escalation


Education:

University of Cincinnati Cincinnati, Ohio 1997

Degree not attained. 4.0 GPA. Curriculum included DB administration, Networking, Software design and programming languages including C and C++. I decided not to pursue this avenue due to my already successful career in the IT industry.

Great Oaks /Scarlet Oaks Cincinnati, Ohio 1994

A nine month/nine hundred hour vocational curriculum covering analog and digital circuitry, as well as basic PC hardware and Software design and repair.

Elder High School Cincinnati, Ohio 1988

A typical high-school curriculum that included foreign language studies, mid-level mathematics, keyboarding and basic computer programming.

 

Personal and Work references available upon request.